 | 00330: Customer Care Euro125 |
| | | |  Overview of customer care principles and procedures relevant to the telecommunications industry.
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| | 00800: Introduction to Project Management Euro125 |
| | | |  Overview of PM
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| | 00500: Revenue Assurance Euro125 |
| | | |  Telecommunications Revenue Assurance provides a comprehensive overview of revenue assuranceprinciples and procedures relevant to the telecommunications industry.
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| | 00520: Setting Tariffs For IP Euro125 |
| | | |  Setting Tariffs for IP provides comprehensive details tariffing for IP services, and for the new telephonyservices delivered over an IP framework. An overview is given of the IP services common in today`s market,with in-depth explanations of the tariffing options currently available. North American, European, and Asianmarkets are compared in terms of IP tariffing, and examples provided to illustrate the tariffing methodscommonly used in each of these areas.
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| 00660: Wireless Rating and Billing Advanced Euro125 |
| | | |  Details of rating and billing procedures for wireless telecommunications service providers.
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| | 00680: Wireless Rating and Billing Fundamentals Euro125 |
| | | |  Operational overview of rating and billing procedures for telecommunications services.
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